Last updated: August 31, 2026
Same note as the Privacy Policy: this is a thorough, professional-grade draft built around how Sovereign Weft actually runs — but it is not legal advice, and before this is truly "bulletproof" it should get a real read from an attorney licensed in your state, particularly the return-window, liability, and governing-law sections. Everything marked like this is a placeholder for a fact only you can supply — none of it has been guessed at.
1. Agreement to Terms
By accessing or purchasing from this website, you agree to be bound by these Terms of Service. If you do not agree, please do not use this site or place an order.
2. About Sovereign Weft
Sovereign Weft is a private label brand: our products are manufactured and sourced by our suppliers and sold under the Sovereign Weft name. All items are represented as 100% human hair unless otherwise noted. Because hair is a natural material, minor variation in color, texture, and shine between units of the same listing is normal and is not a defect.
3. Products & Pricing
- Prices are listed in USD and are subject to change without notice; the price charged is the price displayed at the time your order is placed.
- We make every reasonable effort to display textures and colors accurately, but screen display can vary — see Section 6 on returns for color/texture mismatches.
- Some collections (currently Signature) have length points still being finalized; where a price isn't shown for a given selection, contact us directly to confirm before ordering.
4. Ordering & Payment
Standard catalog orders are placed and paid for through checkout on this site, processed securely by Stripe. We do not receive or store your full card details — see our Privacy Policy. Custom orders (bespoke colors, one-off requests, anything outside the standard catalog) are arranged directly by email at [insert business email once set up] and invoiced separately.
5. Shipping
- Processing time: [insert real processing-time commitment, e.g. "3-5 business days"] before an order ships.
- We ship via [insert carrier(s)]; estimated delivery times are provided at checkout and are not guaranteed.
- Risk of loss and title for products pass to you upon our delivery to the shipping carrier. We are not responsible for delays, loss, or damage caused by the carrier once shipped, though we will assist with any carrier claim in good faith.
6. Returns, Exchanges & Cancellations
Hair extensions and wigs are personal-care items, so our policy balances hygiene with fairness:
- Unopened, unused items in original packaging may be returned within [insert your return window, e.g. "14 days"] of delivery for a refund or exchange.
- Worn, styled, cut, colored, or otherwise altered hair cannot be returned, for hygiene reasons, once the packaging seal has been broken — standard practice across the hair extension industry.
- Wrong item or manufacturing defect: contact us within [insert window, e.g. "7 days"] of delivery with photos; we will replace or refund at no cost to you.
- Custom / made-to-order items (custom colors, bespoke units) are final sale and non-refundable once production has started, unless defective.
- Orders may be canceled for a full refund only before they have shipped.
7. Intellectual Property
All content on this site — including the Sovereign Weft name, logo, crown/monogram mark, photography, and written copy — is the property of Sovereign Weft (or used under license) and may not be copied, reproduced, or used commercially without our written permission.
8. Acceptable Use
You agree not to misuse this site — including attempting to interfere with its operation, scraping content for resale, or submitting fraudulent orders or payment information.
9. Disclaimers & Limitation of Liability
Products are provided "as is." To the fullest extent permitted by law, Sovereign Weft is not liable for indirect, incidental, or consequential damages arising from use of our products or this website. Our total liability for any claim is limited to the amount you paid for the product giving rise to the claim. Nothing in these terms limits liability where the law does not allow it to be limited.
10. Governing Law
These terms are governed by the laws of [insert your state], without regard to conflict-of-law principles. Any dispute will be resolved in the courts of [insert your county/state], unless otherwise required by law.
11. Changes to These Terms
We may update these terms from time to time; the "Last updated" date above reflects the most recent revision. Continued use of the site after changes take effect constitutes acceptance of the updated terms.
12. Contact
Questions about these terms? Reach us at [insert business email] or by Instagram DM.